Privacy Policy

Dyslexia Assessment is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the National Privacy Principles (NPPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Australian Information Commissioner at www.oaic.gov.au.

What Is Personal Information And Why Do We Collect It?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone, facsimile numbers and IP addresses.

This Personal Information is obtained in many ways including correspondence, by telephone, by email, via our website www.dyslexiaassessment.com.au, from other publicly available sources, from cookies and from other online analytic and tracking tools and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time. We will always include an unsubscribe link on relevant automated emails that we send.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Forms

We may ask you to provide personal information related to you, your child and their family via online forms. The information collected is for clinical purposes only. We take your privacy very seriously and use TLS encryption to submit all forms.

The Free Screener And The Application Form

This website has two forms that ask about a child: the free dyslexia screener and the application form.

The screener asks a parent or carer questions about a child’s reading, spelling and speech. Your answers are worked out in your browser to show you a result on the page. They are not sent to us, stored on your device or added to our analytics unless you choose to apply. If you apply from the screener, the result is sent with your application so our team can see it. The screener is not a diagnosis.

The application form asks for your child’s first name, age and school year, what you have noticed, any earlier assessments or diagnoses, how you plan to pay, and your own name, email address and phone number. This is health information about a child, and we treat it as Sensitive Information. We use it only to consider your application and, if a place is offered, to prepare for the assessment. Please complete these forms only for a child in your care.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive Information Will Be Used By Us Only:

• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure Of Personal Information

Your Personal Information will not be shared with third parties be disclosed in a number of circumstances including the following:

• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.

Security Of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in family records which will be kept by us for a minimum of 7 years.

Access To Your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please ask through the application form and say that your message is an access request.

Dyslexia Assessment will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining The Quality Of Your Personal Information

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints And Enquiries

If you have any queries or complaints about our Privacy Policy please let us know through the application form and say that your message is about privacy.